Welcome to NZ Tools Ltd - where Good Kiwi Blokes get the chance to buy HIGH QUALITY Tools and Equipment at Low Low Prices...
Thanks for visiting us today. Here's some information about us...
Who are we?
We are Pete and Maini Homer. We started NZ Tools Ltd 12 years ago when we wanted to move to the country (escape the hustle and bustle) and we needed to find an income source that would allow us to have the lifestyle we wanted.
What we didn't count on was the two bundles of joy that would come along on that journey and create a need for us to move back to the city.
So, you could say we are a family run business..
What do we sell?
We sell tools. We sell equipment, and we sell car parts and accessories. Most of our tools come with exceptional warranties of up to two years, top that off with our 30 day money back guarantee, you are assured of great quality and service.
Where are we?
We have a warehouse in Manukau Auckland. Whilst we don't allow pickups, we do hold all our stock in this warehouse and do our best to get it to you as quickly as possible (usually within 48 hours - rural excluded)
How long have we been going?
Pete and I have been together for 17 years, married for just over 14 years. We've been running businesses together for the entire 17 years of our relationship and been running NZ Tools for just on 12 years.
We hope this has given you a little bit of info about us. Please see below some terms and conditions of our warranties and guarantees along with other information. Please don't hesitate to contact us should you require any further information.
NZ Tools Ltd is dedicated to your satisfaction. We welcome your communication at any time and look forward to being of service. Our policy is same day personal response to emails and questions, Monday – Friday. On weekends and public holidays they are answered as soon as possible.
Our customer delight team is standing by to help you with anything you need, from product information to after sales service. It is their goal to ensure you are 100% happy with your purchase, or your money back.
After purchasing feel free to email us at any time with your queries, and our customer delight team will do everything they can to ensure you query is dealt with swiftly and efficiently, and that you are 100% satisfied.
We offer a two year warranty on most Air Tools and various warranties on other items. Please see individual item for warranty term. Please read our terms below for Warranties.
The Buyer has the responsibility and expense of sending back any faulty product to NZ Tools Ltd. NZ Tools Ltd is liable for sending the repaired item or replacement back to the Buyer, except in the case that the returned item is tested and found not faulty or not in the same condition that the buyer reported. In which case, the buyer will be required to pay for return postage costs and the item will be sent back at the buyer's expense
NZ Tools Ltd adheres to the Consumers Guarantees & Fair Trading Acts
Money Back Guarantee:
If for any reason you are unhappy with your purchase, then we offer a 30 day money back guarantee on ALL our items. So you can be assured that no matter what the problem is, you’ll be looked after, quickly and efficiently. (Please note: 30 day money back guarantee is return to base, goods to be in new, unused condition and does not include original freight reimbursement).
It is company policy to send your goods the same day that your payment is received and cleared. You should see your goods within 3 days of your payment being cleared for New Zealand and from 8 – 12 days for Australia. Signature, in most cases will be required for delivery unless you’ve organised a pass to leave with the courier companies. If you aren’t going to be home between 8am-5pm Monday to Friday, please provide a work address for delivery. We are also happy to combine shipping, please email us with the auction numbers that you have won and we will let you know the combined shipping price.
Same Day Shipping:
Same day shipping is available on all products (except tonneau covers) if you place your order by 1pm.
Layby is available for two, four or six weeks with a 10% deposit. If you want to layby goods, please email us
At NZ Tools Ltd we are constantly trying to improve. If you have any comments as to how we can improve your shopping experience with us, please let our friendly team know.